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Q. What are your costume prices? Can I have a ballpark estimate?
A. Costumes are quoted on a case-by case basis. As a very general idea, though, masks start around $800, and full outfits start around $2000. That pricing applies to costumes with moving jaws, made with standard fur fabrics.
Q. I live outside the US, can I still commission? Are there any special arrangements that would need to be made?
A. We are more than happy to take international orders.
International customers are expected to pay for international shipping and insurance,
which will be quoted based on location. Usually this is about $30 for small
packages, or $60 for large packages (this can vary based on insurance and package
size/weight).
We will not mark packages as “gift” to avoid customs fees, as this is illegal. Our
packages are classified as “merchandise” for overseas shipments.
We have no control over what happens in international customs. There can be delays
and/or fees, and we have no way of knowing what to expect because it varies by
country, and other factors. Please be prepared to deal with your local customs
office.
Some items may be prohibited in international shipments, such as wood, precious metals,
and some animal parts, although this does not generally pose a problem as those are
not standard materials.
Items valued at (usually) over $2500 are often difficult or impossible to ship to other
countries. Items of especially high value may be shipped in multiple packages.
Q. Can I buy an incomplete mask from you that I can finish myself/pay someone else to finish?
A. No. We used to sell mask blanks or unfinished mask bases, but we will no longer do this, except for a very small handful of people.
Q. Could I commission you to make a costume of anime/movie/comic book character X?
A. Unless you have secured the rights to have a costume of a copyrighted character made, we cannot legally do so. We will not illegally create costumes of copyrighted characters.
Q. I want to commission something from you, but I'm also on a budget. Would you be willing to work within my budget?
A. In most cases, we would be happy to try. We will gladly discuss with you alternatives to your original idea, discounts in exchange for artistic liberty, and other things that can keep you within your budget. However, we won't haggle, and we won't make you a costume at half price for no reason.
Q. I really love such-and-such costume in your gallery, can I commission a copy?
A. No. Our costumes are one-of-a-kind, and we will never make reproductions. Not only would it be extremely boring to make the same thing over and over again, but we also don't have the rights to reproduce a lot of those characters.
Q. I'm looking for an animal costume in a more "toony" or mascot style. Can you do that?
A. No, we prefer to work in realistic and theatrical styles of costumes. Examples can be seen in our various galleries.
Q. I'm going to a convention in a month, can you take a rush order?
A. We don't take rush orders, even on small projects like gloves and tails. Our queues are very short (usually 3 months), so everything is made at a nearly rush-pace anyway, and all costumes get completed at once, in an almost assembly-line fashion. It would ruin the whole system to set everything aside for a rush order, and it's not worth it to us. If you have a deadline in mind, plan to contact us several months in advance.