+ YOU AREN'T TAKING ORDERS RIGHT NOW, BUT CAN I RESERVE A SLOT FOR THE FUTURE?
No, we can't book new orders far in advance, and we do not maintain a waiting list. If you need a costume in a hurry, please see the question below for rush orders.
+ DO YOU TAKE RUSH ORDERS?
Yes, we can take rush orders. Rush fees range from 50% - 300% depending on the time constraints and scope of the project. Availability for rush slots is still limited, so please allow as much time as possible for your project to be completed.
+ I LIVE OUTSIDE THE USA, CAN I STILL ORDER?
Yes! We ship to most countries worldwide, and work with international customers on a regular basis.
+ DO YOU HAVE COSTUMES FOR RENT?
No, at this time we do not have rental stock.
+ ARE THE COSTUMES MADE FROM REAL FUR?
No, we do not use fur pelts to produce our costumes. However, we do sometimes use animal-derived materials, such as: leather, real animal hair - horse hair, wool crepe, mohair - and feathers in our costumes. We can avoid animal-derived materials by request.
+ HOW DO YOU SEE OUT OF THE HEADS?
In most designs, the vision holes are the "tearducts" - the dark corners on the insides of the eyes.
+ CAN I ORDER A COPY OF A COSTUME THAT YOU MADE IN THE PAST?
If the costume is a natural-looking animal, we can make more of those. However, we do not have reproduction rights for many of the characters that we have made. If one of our past works inspires you, let us know and we can probably help you design something original.
+ CAN YOU MAKE A COSTUME OF A CHARACTER FROM A MOVIE OR VIDEO GAME?
We can do this with written permission from the copyright holder.
+ I WANT A SUIT IN A MORE CARTOON OR MASCOT STYLE, CAN YOU DO THAT?
No, we prefer to work in realistic, whimsical and horror styles, as seen in our gallery of past work.